International SIM Card
+ € 8 call credit
There are many reasons to buy a travel sim and the International SIM ticks every box. Specifically:
|Region (*)||Data (per MB)||Calling per min & Texting|
|Europe, Caribbean, Asia and North America||€0.15||€0.25|
|Middle East, Latin America, Africa||from €0.45||from €0.75|
* Covers majority of the countries in the region. Please use the Rate Finder to see rates for all countries.
Many smartphones automatically run applications in the background that will use data such as email, weather, social media, location services, etc. We recommend you purchase one of our data plans or disable background applications on your smartphone.
You can enable or disable a data connection to your SIM card. To enable data dial 313. To disable data dial 312.
All our products come with standard data rates and purchasing a Data Plan is a great way to get the best value mobile internet while you’re away in any of the countries listed below.
|Coverage||Included Data||Price (In EUR)||Validity|
Includes: Europe, SE Asia, majority of Caribbean, UK, USA, Australia
Extends ZONE-A to include promoted countries such as India and Morocco
Additional plans within the same Zone as your current plan are queued and will be activated once;
Additional plans not in the same Zone as your current plan will replace your current plan and be activated on first use.
Alternatively, your pay-as-you-go credit will allow you to access the internet in over 190 countries View rates.
The International SIM card comes with the option to add a +1 US Number via a monthly subscription of just EUR€2. This option is available from your account after purchasing and activating your SIM.
When your subscribe to a US number, friends and family in the US will be able to contact you at the cost of a local call or text.
|Voicemail||121||Charges Apply, See Below and the Rates section for more details.|
|Balance Inquiry||187||Free Call, The account balance will be sent in a text message.|
|Recharge||181||Free Call, You will be connected to the Self service recharge menu. Have your credit card handy.|
|Customer Service||154||Charges Apply, See the Rates section for more details.|
|Toll-Free Calling On/Off||373/282||See Below, you will receive a message saying Toll-free calling is either enabled or disabled.|
|Auto Recharge On/Off||171/393||See Below, you will receive a message saying Auto Recharge is either enabled or disabled.|
|Call Forwarding On/Off||102+/103||To enable, dial 102+ followed by the country code and number you wish to forward to.For example 102+18582742686.|
Voicemail is automatically enabled. An inbound caller will be directed to voicemail if the call is not answered within 30 seconds, if the phone is switched off or if there is no coverage. A text message will be sent to notify you of a new voicemail.
To change your greeting message, dial 732 from your phone and press the call, send or OK key (ignoring any messages on the screen).
To disable voicemail, dial 866 from your phone and press the call, send or OK key (ignoring any messages on the screen).
To enable voicemail, dial 869 from your phone and press the call, send or OK key (ignoring any messages on the screen).
Family and friends can call you for FREE from USA, Australia, Canada, and UK. Share your +44 number with your family and friends along with the following two step process:
Please note you will be charged a surcharge of 15c per minute to receive a call.
Auto-recharge automatically recharges your account when your balance falls below a set limit. The automatic recharge is instantaneous and you receive a text message when it occurs.
Enable or disable Auto-recharge at any time by signing into your account online or by calling Customer service. You can also change the minimum balance and the charge amount.
Your SIM card needs to be activated before you can use it. To activate your SIM Card, follow the steps below.
Activate Your SIM Card
Setup Your Device
To make a call using our service you will need to dial:
+ country code area code phone number
Example: To call (213) 337-5555 in the US, you need to dial:
+ 1 213 3375555
Please note, you must dial the country code even if you are making a local or national call and drop the leading zero if the number you are calling has one.
When making a call, after dialing the number, you will experience one of the following:
Your call is connected as if you were back home
You will experience Direct Calling in Europe, Asia, Australia, South America and more. For a complete list of countries click here
Our server receives the request and disconnects your call for 10 to 30 seconds
Your phone rings back
Your call is connected a few seconds after you answer
For a complete list of Call Back countries click here
How to access your account?
Click on the Recharge button and follow the prompts
- Dial 181 direct from your mobile phone (free of charge)
- Call 24/7 Customer Service (charges apply)
Please click on the 'Contact us' tab that appears on the bottom of this page or visit Customer Center for other ways to contact us.
Download a print-friendly version of the User Guide Booklet (PDF file).
For full service life and SIM expiration details, see here